Internews Network

Internews Network, now Internews, is an international non-profit organization. Formed in 1982, Internews Inc. is a 501 organization incorporated in California. It has worked in more than 70 countries and trained more than 80,000 people in media skills.

Humanitarian Data Analyst

Closing date: 28 Feb 2020

Job Title: Humanitarian Data Analyst

Location: Any With Travel to DRC

Duration5 months

Supervisor: Project Manager

Category: PSC

Anticipated Start Date: Immediate

About Internews:

Internews empowers people worldwide with the trustworthy, high-quality news and information they need to make informed decisions, participate in their communities, and hold power to account. Our vision is to unleash human potential everywhere by turning on the bright light of information.

For more than 35 years, in more than 100 countries, Internews has worked to build healthy media and information environments where they are most needed. We have proudly launched hundreds of sustainable organizations, bolstered the skills of thousands of media professionals, activists, and citizens, and helped our partners reach millions of people with quality, local information.

Internews is a charity operating internationally, with administrative centres in California, Washington DC, London and Paris as well as regional hubs in Bangkok, Kiev and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role:

Internews is seeking a Humanitarian Data Analyst to support two-way communication with the affected population across 3 countries (DRC, Uganda, South Sudan), in understanding and addressing hyper-local information needs that are not solely concerned with health behaviours, and can identify, discuss, analyse, and mitigate rumours and misinformation related to Ebola arising at local levels.

The Humanitarian Data Analyst (HDA) will ensure qualitative data is documented in a consistent and continuous way, through community engagement activities like listening groups, face-to-face interactions, sms, messaging apps, call-in-radio shows, interactions with frontline aid workers, local media and/or any other channels as deemed relevant. The HDA will also be responsible for collating, processing and analysing feedback with a focus on the concerns, fears and hopes that are behind the rumours and drive misinformation, support the Internews team and its partners to address misinformation with “news you can use” and write feedback reports for humanitarian partners to inform decision-making and improve information provision with timely, locally relevant and reliable information people trust.

The Humanitarian Data Analyst’s duties include:

  • Support feedback gathering by Internews staff and partners by evaluating methodology and suggesting improvements where necessary
  • Provide input into the editorial process by providing regular updates to the Managing Editor and the production team on recurrent or emerging topics and trends
  • Work with relevant counterparts in the region to inform wider analysis and look for opportunities to make the collected information useful for service providers on the ground.
  • Produce regular Humanitarian Feedback Bulletins for humanitarian partners to improve their understanding of the concerns and questions living among the affected population
  • Support Monitoring and Evaluation activities to assess impact, reach and quality of the on-going project
  • Perform any other duties as assigned by the supervisors


  • Strong in qualitative data analysis, research and information management in fast-changing humanitarian contexts
  • Strong understanding of the humanitarian principles to ensure data collection and provision follows the Core Humanitarian Standards and information can sourced in a timely manner among partners on the ground
  • Relevant experience working with data collection & analysis software, including Kobo Toolbox, excel and similar software.
  • Strong writing skills to ensure Humanitarian Bulletins are accurate and incorporate humanitarian principles and editorial guidelines.
  • Good understanding of Ebola and or other health emergencies
  • Strong understanding of the local context
  • Strong French and English language skills – reading, writing and communication
  • Understanding of and demonstrated commitment to upholding Internews’ Core Values;


  • Data visualization skills and knowledge of relevant software to produce info-graphics is a plus
  • Strong software skills to ensure proper design and lay-out of the regular reports
  • Knowledge of other languages used in the region is a plus (Swahili, Arabic, …)
  • Self motivated and used to work in able to work in a fast-paced environment
  • Strong understanding of, and commitment towards editorial values of the project.

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. Additional information can be found on our About Working for Internews page.